AN EFFECTIVE VIOLENCE IN THE WORKPLACE PROGRAM

An effective program should include:

· Worksite Analysis

· Hazard Prevention and Control Plan

· Record Keeping and evaluation

These elements are designed to help the facility recognize, identify, and correct security threats.

EDUCATION AND TRAINING

An effective Education and Training Program should include:

· Training employees and staff on the management of assaultive behavior.

· How to recognize security hazards.

· Incident reporting.

· Potential risk of illness and injuries from assault.

· Use of corrective measures.

· Restraint application.

· Progressive behavior control methods.

· Availability of assistance.

RECORD KEEPING AND EVALUATION

· Recording of violent incidents.

· Verbal attacks or aggressive behavior incidents.

· Safety committee minutes reflect violence in the workplace issues.

· Training records for staff and employees

· OSHA 200 log.

The evaluation process should describe how to conduct a periodic assessment of accomplishments, progress made, and future needs. This can be accomplished through the review of reports, safety committee minutes, and interviews with employees.

WRITTEN PROGRAM

The written program should include:

· Recognizing high risk behavior.

· Managing hostile or verbally threatening people.

· Reporting assaultive behavior.

· Visitor control.

· Staffing.

· Post incident response.

· Identifying training issues.