Hospital Security News

SAI provides professional expertise to assist hospitals in developing an effective security and risk management program.

 

Security Assessments International  2405 Monthaven Drive, Durham, NC  27712  (919) 384-8299

Safety, Security & Risk Management Consultants

Routing:  [ ] Facility Services     [ ] Security Management    [ ] Safety Management             ] Risk Management

 

                VOLUME II                                                           NUMBER I                                                            January, 2005

 

"Hospital Security News" is SAI’s quarterly newsletter dedicated to helping hospitals identify and manage their security risks, recognize organizational strengths and weaknesses in physical protection and improve the personal security of patients, staff and individuals that use their facilities.  This edition features an article parking lot/deck security..

 

To receive a free copy of Hospital Security News, please write to: newsletter@saione.com.  If you would like to contribute your personal experiences, please write to Pam Carter, RN, BSN, MA, Editor, Pam@saione.com

 

Parking Security Report

 

 

     When faced with a large increase in services and outpatient care which, in turn, brings about a need to expand parking facilities, hospital administrators should consider calling on a security consulting firm.  A well versed hospital security firm will be able to assist with parking lot / deck lighting and security for the expansion which is (or should be) an integral part of the hospital's overall security management program.  The security consultant can help develop a strategy for assuring security of the growing facility during a rapid expansion, and during normal operations from thereafter.  A healthcare facility must have a clear picture of where they are, and where they need to be with security at the end of the day.  Strategic security planning is needed to keep crime from occurring not only during the construction phase, but following completion of the expansion project.

 

 

EXAMPLE:

 

     A hospital -- located in the Piedmont Triad region of Winston-Salem, Greensboro, and High Point -- had 1,850 employees including satellite operations such as a health education center, teaching clinic, and pre-surgical assessment center.  There were seven (7) existing parking lots on grade level with 875 spaces for employees, three (3) lots with 245 spaces for visitors, one 90-space lot for physicians, and one 60-space lot for outpatients.  The hospital was growing rapidly and their growth study indicated the need to build two new on-campus multilevel parking structures to add about 1,000 new spaces.  One structure was to be used by employees; the other would serve visitors and outpatients.  The hospital engaged Security Assessments International (SAI) to assist with strategic planning to maintain adequate security during their rapid growth – with specific attention towards security for the new parking decks.

 

 

FIRST STEP: ASSESSING AREAS OF CRIME VULNERABILITY

 

 

Jeff Aldridge, CPP a parking security consultant with SAI, followed a survey checklist designed to assess the following areas of concern:

 

                      parking facility lighting, access control and security

                      security staffing

                      security duties and responsibilities

                      physical security measures

                      security response

                      security patrol

                      central station monitoring

 

“A Security Assessment is basically a threat assessment, Aldridge says.  “We look at those things that, in our professional opinion, constitute crime and security vulnerabilities.  We are often engaged by a hospital to look at everything from the parking lot to the roof, and we review protocols, policies and procedures for adherence to industry benchmark safety standards and best practices.  In this particular instance, we were called on to pay particular attention to parking lot/deck security”

 

 

SECOND STEP: CHANGES IN THE SECURITY PLAN

 

 

     Based on the survey's results, a. management plan was implemented at the hospital with some of the following changes to the parking facilities:

 

 

                -- Raising the average exterior reading to four foot-candles across campus, with a            maximum of 6.7 foot-candles.  The survey determined that most areas on the campus   previously did not meet the minimum requirement for public areas of two foot-candles.            “A driver entering the parking lot should have a keyhole-to-keyhole illumination to see          inside    the car safely and, if necessary, to change a flat tire,” Aldridge said.

 

                -- Installing an energy-efficient lighting system throughout all parking areas, replacing the 400-watt bulbs with 1,000 watt high-pressure sodium lamps. This lighting fixture is equipped             with a vertical lens design to allow maximum light transmission and is more resistant to dirt      and dust accumulation.

 

            -- Installing emergency call boxes throughout the parking facility and remote parking lots.  Call      boxes are self-contained emergency systems that operate on batteries that can last up to four      days during power outages.  With the push of a button, the call box is activated, sounding an      alarm in the security operations center.  The alarm can also be heard by security officers over           their two-way radios so that they are able to respond immediately.

           

            -- Converting all CCTV’s from black and white to color systems in all parking lots / decks and       perimeter areas to provide clearer pictures of people, objects, and events.  Digital images are            easy to archive and specific events can be retrieved from archive more readily than video tape.

 

            -- Maintaining 24-hour security patrols of all parking lots / decks and providing an escort    service to anyone wanting to get either to or from the parking areas at any time of day.

 

 

LOOKING TO THE FUTURE: MORE MULTILEVEL STRUCTURES

 

Text Box:       As land values increase and available land and acreage decreases parking struc­tures become a cost-efficient alternative to surface lots.  New parking facilities built to our accommodate growth at Nation’s hospitals will most likely be multi-level structures with 2-5 levels or more.  Regardless of the number of levels, these new high-rise parking lots will need to employ many of the previously discussed security measures. 

 

     Shatter resistant glass-enclosed stairwells, secure elevators, well-illuminated emergency exit doors, call boxes and panic buttons in stairwells will also become the norm for hospital parking decks.  When a panic button is depressed, the security control room immediately receives an alarm signal and a strobe light is activated indicating that someone needs immediate help.  Today’s new technology enables the CCTV camera that is closest to the call box or panic button that reported the incident to automatically focus on the area.  A picture will instantly appear on the control room's main monitor, and an audible or visual alarm will activate.  Sound monitoring can also be employed in elevators and stairwells that will activate an alarm when sound reaches a particular decibel level.

 

     The benefits derived from an SAI security assessment can help hospitals plan, budget, and produce multi-million dollar improvements and expansions while maintaining security at the very highest levels.  According to one client, “If you don't do it (conduct a security assessment), you're shooting yourself in the foot.  When you don’t have a plan, you don’t know which way to go."  He added that there has been no reported crime in the parking areas since the security upgrades were installed at his hospital five years ago.

 

On-line resources

 

Security Solutions Online: Access Control and Security Systems

http://securitysolutions.com/

 

Litigation Avoidance

“Would your  hospital be sued if a visitor, patient or employee falls victim to crime in your parking lot?

 

 

Future Newsletter Topics

 

           

            State-of-the-art protection for Emergency Departments

            Violence in the workplace

            Hospital Lockdown – a coming requirement for hospitals.

            Access control

            Hospital Liability “When to hire a Security Expert”

            Components of a “Self-Assessment”

            Vulnerability Assessments

            Getting Ready to Implement HEICS

            Educating Employees and Staff

           

 

For further information contact:

 

Security Assessments International, 2405 Monthaven Drive, Durham, NC 27712-1932

* (919) 384-8299 (Office) * (919) 309-0528 (Fax)

 

 

 

 

 

Disclaimer

 

     Advice given in this "Newsletter" is general in nature, and subscribers (readers of this material) should consult with professional counsel for specific legal, ethical, or clinical advice.  The information provided in the SAI Newsletters is for educational purposes only and should not be considered 'legal' advice.  Websites listed are for reference only and are provided for subscribers (readers of the material) to have an opportunity to read the original documents in total.  Please consult your legal counsel or Compliance Officer for clarification of laws and rules related to your State when applicable.

 

 

 

 

SAI is not affiliated with the Joint Commission on Accreditation of Healthcare Organizations.

 

 

SAI - ©January 2005